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Empower every team to be customer focused

Calixa is the only tool your company needs to understand and manage customers across all the 3rd party tools you use.

Customer Support

Get full context instantly

Console Event Stream with a chat highlighted

Talk to customers more confidently and efficiently. Calixa gives you a 360° view of your customers so you can instantly get context. See all payments, emails, errors, lifecycle events, and more, alongside your support tickets and chats. Easily figure out what's going on and how you can address it. Even better, you can take action directly from Calixa (e.g. refund payment) so that you don’t need to jump around tools.

  • See a unified customer view across your 3rd party tools
  • Search across all accounts and users
  • Take action on customers directly from Calixa
Console Event Stream with a chat highlighted
Customer Success

Focus on what matters

Console Saved Search with metrics

Stay on top of your most important accounts. Calixa makes sure that you never miss a chance to upsell or save an account. Everyone can build their own lists to track what matters to them. Then quickly deep dive into an account to understand what's going on and figure out where your attention is best spent. You're able to see what's happening at the overall account level as well what individual users are doing.

  • View customized account lists with key health metrics
  • See a unified view of account and user activities
  • Monitor all conversations in one place
Console Saved Search with metrics
Product

Understand how customers use your product

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Easily track how customers are using your products. Build lists to see who your top customers are and see how new features are being adopted. When you need to deep dive into an account, Calixa gives you a 360° view of customer activity so you can easily see what's going on. You can even have your engineers publish custom events into the 360° view so that customer facing teams have all the data they need to be effective.

  • View account lists with key product metrics
  • See a 360° view of account and user activities
  • Give customer teams easy access to product data
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Engineering

Empower customer teams with data

Calixa communicates with many third party libraries

Stop maintaining internal tools! Calixa is a modern customer admin tool that empowers customer facing teams to efficiently and effectively do their work. It gives teams easy access to the data they need without the need for learning SQL or a BI tool. Calixa is already connected to 3rd party tools like Stripe, Zendesk, Salesforce, etc so you don't need to write any code to pull that data together.

  • Connect to 3rd party tools in a matter of minutes
  • Give customer teams easy access to product data
  • Use a REST API to send custom account and user data
Calixa communicates with many third party libraries

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